What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, subscribe to our text message communications or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address or phone number. You may, however, visit our site anonymously.
Privacy Policy Addendum for SMS Campaign
Information We Collect Through SMS Campaign
When you opt-in to our SMS campaign by texting the keyword “GOLD” to 85545, we collect the following information:
- Mobile Phone Number: This is required to send you the requested information.
How We Use Your Information
The information collected through our SMS campaign will be used for the following purposes:
- Providing Information: We will use your mobile phone number to send you a single automated text message requesting the best time to reach you.
- Follow-Up Communication: An Advantage Gold representative will call you using the contact information provided to discuss further details and answer any questions you may have.
- Storing Information: Your contact details will be stored in our Customer Relationship Management (CRM) system to facilitate follow-up communications and ensure you receive the best service possible.
Data Sharing and Security
- Third-Party Sharing: We do not share your mobile phone number or any other personal information collected through the SMS campaign with third parties, except as necessary to provide the service or as required by law.
- Data Security: We implement appropriate technical and organizational measures to protect the security of your personal information collected through the SMS campaign.
Your Choices
- Opt-Out: You can opt out of receiving further communications at any time by texting “STOP” to 85545. After opting out, you will receive a confirmation message, and no further messages will be sent to your mobile number unless you opt-in again.
- Help and Support: If you need assistance, you can text “HELP” to 85545 or call our customer support at 800-341-8584.
Changes to This Addendum
We may update this addendum from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website and will be effective immediately upon posting.
For any questions or concerns about this addendum or our privacy practices, please contact us at:
Advantage Gold
7600 Burnet Rd, Suite #560
Austin, TX 78757
Phone: 800-341-8584
Email: info@advantagegold.com
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
– To process transactions.
– Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
– To send periodic emails.
– The email address you provide for order processing, will be used to send you information and updates pertaining to your order.
Do we use cookies?
Yes, similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites
In addition to the cookie uses described above, we may also use cookies to serve our remarketing campaigns so that third-party vendors, including Google, Twitter, and Facebook, show our ads on sites across the internet. We may also use targeted advertising services to tailor advertisements (both on the site and on other sites) to your interests. We may also disclose some of your personal information (such as your gender, age, location, and interests) to the providers of targeted advertising services to help adjust the advertisements to your preferences; however, in that case, we will contractually obligate the service providers to maintain the security of your information and only use it for the purpose of targeting our ads to you. You can opt out of participating in these targeted ad programs by contacting us as set out below.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information, names, telephone numbers, cell phone numbers, and email addresses may be provided to other parties for marketing, advertising, or other uses. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Your Consent
By using our site, you consent to our websites privacy policy.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
800-341-8584 | info@advantagegold.com
Information For California Residents
California Consumers’ Rights and Choices
If you are a California resident, California law permits you to request Information regarding the:
- Categories of Personal Information (as defined by applicable California law) collected, sold or disclosed by us;
- Purposes for which categories of Personal Information collected by us are used;
- Sources of information from which we collect Personal Information; and
- Specific pieces of Personal Information we have collected about you.
In addition, if you are a California resident you may:
- Opt-out of the sale or disclosure of your Personal Information, in some circumstances;
- Opt-out of receiving marketing communications from us; however, you may still receive administrative communications regarding the Services;
- Opt-in to certain financial incentive programs we may offer related to the collection, sale, or deletion of your Personal Information; and
- Request deletion of your Personal Information by us and our service providers, in some circumstances.
You will not be discriminated against for exercising your rights under the California Consumer Privacy Act. Our privacy policy can be found at: https://www.advantagegold.com/legal/privacy-policy/.
Collection of Personal Information from California Residents
We have listed below the personal information we may have collected from California residents in the past 12 months.
Identifiers, Internet/Electronic Activity, Professional Information
All information sources from which may obtain your information are directly from consumers or through our affiliate companies and websites.
The purpose for collecting your information is strictly for operational purposes.
Advantage Gold does not sell any personal information about our clients. We may otherwise share your information for operational purposes for use in our operating systems, CRM system and vendor platforms.
Requests
You can make requests related to your California privacy rights at the attached links:
- Access My Personal Information: (compliance@advantagegold.com);
- Delete My Personal Information: (compliance@advantagegold.com);
- Do Not Sell My Personal Information: (compliance@advantagegold.com).
Please be aware that we do not accept or process requests through other means (e.g., via fax, social media, etc.).
When you make a request, we may ask you to provide verifying information, such as your name, email, or phone number. We will review the information provided and may request additional information via email or other means to ensure we are interacting with the correct individual. Please also be aware that making any such request does not ensure complete or comprehensive removal or deletion of Personal Information or content you may have posted, and there may be circumstances in which the law does not require or allow us to fulfill your request.
Children
Our Services are not directed to children, and we do not knowingly collect Personal Information from children under the age of 16. If you learn that a child has provided us with Personal Information, then you may contact us as indicated above.
Do Not Track
Advantage Gold does not currently take steps to respond to browsers’ “Do Not Track” signals as no uniform standard to respond to such signals has been developed at this time.
